Privacy Policy

1. Information We Collect

Personal Information You Provide

When you create an account or register for camps / memberships, we collect:

• Full name and email address
• Phone number
• Birthdate
• Sport discipline/interests
• Medical information and allergies (for safety purposes)
• Emergency contact information
• Victoria BC residency status (for pricing)
• Athlete bio (optional)

Payment Information

We use Stripe to process payments. We do not store your credit card information on our servers. Stripe collects and processes your payment information according to their privacy policy.

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and interactions with our platform

2. How We Use Your Information

We use your personal information to:

• Process camp registrations and manage your account
• Process payments and issue receipts
• Communicate about camps, schedules, and important updates
• Ensure safety by maintaining medical and allergy information
• Provide customer support
• Improve our services and platform functionality
• Comply with legal obligations

3. Information Sharing and Disclosure

We share your information with:

• Camp coaches and staff: To provide proper instruction and ensure safety
• Payment processors (Stripe): To process payments securely
• Email service providers (Resend): To send you important communications
• Database services (Supabase): To store and manage your information securely

We do not:

• Sell or rent your personal information to third parties
• Share your information for marketing purposes without consent
• Collect information from children under 13 without parental consent

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure cloud hosting with Supabase
• PCI-compliant payment processing through Stripe
• Regular security updates and monitoring
• Role-based access controls for staff

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain safety records as required

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request information about how we use your data
• File a complaint with relevant privacy authorities

7. Cookies and Tracking

We use essential cookies to provide our services, including:

• Authentication cookies to keep you logged in
• Session cookies to maintain your preferences
• Security cookies to protect against fraud

8. Children's Privacy

While our camps serve minors, our platform is designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents and guardians are responsible for providing accurate information about their children for camp registration and safety purposes.

9. International Data Transfers

Your information may be processed and stored in Canada and the United States through our service providers (Supabase, Stripe, Resend). These providers maintain appropriate safeguards for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: